Privacy Policy

This Privacy Policy describes how HK XIAOJUN INVESTMENT LIMITED collects, uses, stores and protects your personal information when you visit our website and place orders. By using our website, you agree to the practices described in this policy.

Information We Collect

• Personal Information: Name, email address, phone number, shipping address, billing address, and order details when you create an account or place an order.
• Payment Information: We do not store your full credit card details. Payment processing is handled by secure third-party payment providers.
• Website Data: IP address, browser type, device information, browsing behavior, cookies and site access logs for website performance analysis.

How We Use Your Information

• Process your orders, arrange shipment and provide after-sales support.
• Send order updates, tracking information and service notifications via email.
• Respond to your inquiries and customer service requests.
• Improve our website, products and user experience.
• Prevent fraud, unauthorized transactions and protect website security.

Information Sharing

We will not sell, rent or trade your personal data to third parties for marketing purposes.

We may share your necessary information with trusted service providers only to fulfill your order, such as shipping carriers and payment processors. All third parties are required to keep your data confidential.

We may disclose your information if required by law, court order or government regulatory requirements.

Cookies

Our website uses cookies to remember your preferences, shopping cart contents and improve your browsing experience. You can disable cookies through your browser settings, but some website functions may not work properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure. However, no internet transmission method is 100% secure.

Your Rights

You have the right to request access, correction or deletion of your personal data held by us. If you wish to exercise these rights, please contact us by email with your order details.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after updates means you accept the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us via email: Luoka90988@outlook.com